“It came down to the cost…”
“It came down to the cost…”“In the end, it wasn’t a hard decision because we couldn’t find a competitor that could do everything you do and the closest competitor was way more.”
“For us it was the communication…”
“In our department the biggest headache was always all the clipboards, spreadsheets, post-its, emails and text messages. Every time someone tried fixing the system, the more complicated it got.
Not only did the NarcBox system improve a huge part”
“It had to be easy to setup…”
“Our department desperately needed a solution, but whatever it ended up being, if it wasn’t easy to setup and start using, we would not use it. Period. We just don’t have any spare man power to learn a complicated system.”
“It’s just easy to use…”
“We have tried to make changes before. I don’t know what it is about firefighters but if you don’t make it easy, it’s not going to work out. We knew the system we needed would have to be simple and intuitive. We could see at the demo phase that NarcBox was, by far, the simplest solution.”
“We needed a future-proof solution…”
“We have been down the road of buying an expensive system that was outdated in just a few years. We had no idea we were buying a system that had such a short shelf life. The replacement cost was so expensive it actually made more sense to change to NarcBox.”
“Temperature monitoring was cool…”
“To be honest, the temperature monitoring feature wasn’t what ultimately sold us, but when we saw the temp reporting it was evident that EMS Logik understood the problems we deal with and the way we work.”
